A dynamic healthcare executive with a rich background in senior living, skilled nursing, and behavioral health management, Tiana Thompson brings substantial expertise in operations, compliance, and turnaround strategies for healthcare facilities. As VP of Operations for “We Care” Psychology Affiliates and a seasoned healthcare consultant, she manages multi-state behavioral health practices and provides expert witness services in nursing home litigation. Her leadership in skilled nursing and assisted living facilities has consistently resulted in improved star ratings, regulatory compliance, and financial health. Known for her strategic approach, Tiana excels in staff development, budgeting, and fostering positive work environments.

Case Work Includes:

Skilled Nursing and Assisted Living Operations
Behavioral Health Program Management for Senior Living
Expert Witness in Nursing Home and Assisted Living Litigation
Regulatory Compliance (Medicare, Medicaid, CMS, OBRA, OSHA)
Financial Management, Budgeting, and Revenue Optimization
Recruitment and Training of Healthcare Professionals
Quality Assurance and Star Rating Improvement
Staff Training, Retention, and Development
Medicare, PPO, HMO, and Private Pay Knowledge
CPT and ICD-10 Coding, Billing, and Collections Management
Staff Training, Development, and Retention
Facility Expansion and Renovation Oversight
Customer Satisfaction and Community Engagement
Healthcare Cost Control and Financial Management
Neglect
Abuse, Negligence
Gross-Negligence
Resident Rights
Medical Malpractice
COVID-19 and Infection Control
Wrongful Death
Standards of Care
Centers for Medicare and Medicaid (CMS) and State Specific Regulations
Ongoing Staff Training Requirements
Sexual Assault or Harassment
Elopement
Geri-Psych
Resident Safety
Falls and Falls with Injury
Pressure Sores/Wounds
OSHA and Workplace Safety
Safe Staffing and Staffing Regulations
Licensed Nursing Home Administrator conduct
Affidavits of Merit
Medication Errors
Quality Assurance and Performance Improvement
Financial Exploitation
Malnutrition and Dehydration